Account security and passwords
Practical measures to protect cPanel, email and your site: strong passwords, updates and safe habits.
Most attacks do not break into the server but exploit a weak password, an outdated application or a scam. A few habits greatly reduce the risk.
Passwords#
- Use a long password (at least 12 characters) or a passphrase, different for every account.
- Use a password manager. In cPanel you can use the Password Generator when creating passwords.
- Never send passwords by email, chat or in a ticket. Our staff will not ask for them.
Changing your password in cPanel#
- Log in to cPanel: Log in to cPanel.
- Open Preferences → Password & Security.
- Enter the old password, the new password and click Change your password now.
Other measures#
- Enable two-factor authentication.
- Update WordPress, plugins and themes regularly: Updating WordPress.
- Delete unused plugins, FTP accounts and old users.
- Use FTP with TLS or SFTP if available, see FTP access and FileZilla.
- Keep backups outside the server.
If you suspect your account is compromised, change the password immediately and read Hacked website.
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