DOCS

Changing account details

How to change your email address, contact details, billing details and portal password.

Posodobljeno 05.10.2026. 2 min branja

Up-to-date details matter because we send invoices, expiry notices and security messages to your contact email address.

What you can change yourself#

Sign in at https://client.scyhost.com/ and open Account / My Details. There you usually change:

  • first and last name or company name,
  • address and country,
  • phone number,
  • contact email address,
  • the portal password.
  1. Open your account details in the portal.
  2. Edit the fields and click Save Changes.
  3. If you changed the email address, check that a message arrives at the new address.

Details you cannot change yourself#

Some changes (e.g. account owner, changing the VAT number on an already issued invoice, company name) may require verification. For these open a ticket or write to support@scyhost.com and describe what needs changing. We may ask for identity verification. Rules on correcting invoices are set out in the Terms of Service.

Password#

Change your password regularly and use a unique one. Tips: Account security and passwords. If you have forgotten it: Forgotten portal password.

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Open a ticket and we will reply by email. The whole team sees your request.