Changing account details

Up-to-date details matter because we send invoices, expiry notices and security messages to your contact email address.

What you can change yourself#

Sign in at https://client.scyhost.com/ and open Account / My Details. There you usually change:

• first and last name or company name,
• address and country,
• phone number,
• contact email address,
• the portal password.

Details you cannot change yourself#

Some changes (e.g. account owner, changing the VAT number on an already issued invoice, company name) may require verification. For these open a ticket or write to support@scyhost.com and describe what needs changing. We may ask for identity verification. Rules on correcting invoices are set out in the Terms of Service.

Password#

Change your password regularly and use a unique one. Tips: Account security and passwords. If you have forgotten it: Forgotten portal password.