Known scams and phishing
How to recognise fake messages pretending to be a host or registrar and what to do if you clicked.
Hosting and domains are a frequent target of scammers because site owners have valuable accounts. The messages look official, but they have recognisable signs.
Common signs#
- Urgency and threats: "Your site will be shut down in 24 hours unless you pay."
- Unexpected invoices for domains, SEO services or a "renewal" you did not order.
- The link leads to a different address than the official one. Hover over the link without clicking and read the real address.
- A request for a password, code or card details by email or message.
- Spelling mistakes, a strange sender address or an attachment you did not expect.
- Messages about a "domain problem" asking you to log in via a link.
How to check#
- Do not click the link in the message. Open https://client.scyhost.com/ manually by typing the address in the browser.
- In the portal check whether the invoice or notice really exists.
- Check the sender: our invoice messages come from ScyHost, and welcome emails from
no-reply@scyhost.com. - If unsure, forward the message to support@scyhost.com or describe it in a ticket.
If you have already clicked or entered details#
- Immediately change your portal and cPanel passwords (Account security and passwords).
- Turn on two-factor authentication.
- If you entered card details, contact your bank.
- Notify us and report the message: Reporting abuse.
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